Transfers and Taxi from airports and hotels in 102 countries

How the service works

You choose the route and a car

You can order a car of any capacity — from a Micro for two to a 19-seater bus.

Complete the booking form and choose a payment method

Specify the pickup date and time and choose a payment method. After booking, you will receive an email with the voucher.

The driver meets you with a nameplate at the airport

At the right time, the driver will be waiting for you on-site. They will walk you to the car and take you to the hotel.

Our partners

Fleet

Budget

For a couple or a family with a child.

Business class

For comfortable business trips.

Spacious

For groups of up to 19 people or large baggage.

We make sure everything goes according to your plan

Wait time if your flight is delayed

90 minutes of free waiting time at the airport

Free cancellation and changes

One day before the trip.

24-hour support in English

By phone and on the website.

FAQ

How Do I Find And Book a Transfer?

Specify the place of departure in the “From” field, and your destination – in the “To” field. You can choose the desired city, airport, train station, port, and hotel from the drop-down menu or enter the exact address of the place.

Click the button “View prices”. Choose the suitable transfer class and click “Book” to proceed to the booking.

How can I book a transfer to the airport?

In the “From” field, select the city or enter the address of the hotel from which you need to get to the airport. The price does not depend on the address our driver picks you up at, but it should be within a city. Enter the name of the airport in the “To” field.

Important note: calculate your pick-up time taking into account the time en route (it is specified on the website) + 3 hours for the check-in at the airport.

What if I am travelling with children?

Regardless of age, every child is considered a passenger, and you should take it into account when entering the number of passengers when booking.

When entering the details of booking, you can select the type of child seat you need. Child seats are paid extra.

Before you make a booking for transfer for a group of children younger than 18 years old with the group of 8 children or more, please contact our support service to get exact information about the cost and conditions of the transfer.

Is it necessary to book child seats?

In most countries child seats are required. Safety of children transportation is regulated by law and there are penalties for not using child seats.

If you don’t book a child seat, the driver has a right to refuse to provide the transfer.

How do I choose a suitable transfer?

On our website you can find the information about the number of passengers and pieces of baggage provided for each car class. Each class is illustrated by car models, belonging to this class.

How can I find my driver?

Important note: the driver will meet you with the nameplate showing your first and last names, which you specified in the booking form.

If a pick-up place is an airport, the driver will meet you at the exit of arrivals area or at the special meeting point. The meeting point will be specified in the voucher which we will send after you complete the booking.

If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.

Meet-up instructions are given in the voucher confirming your booking.

How can I contact my driver?

A day before the transfer, we will send your driver’s phone number to your email.

Important note: please, call or text the driver if your flight is delayed for more than half an hour or postponed to another time, as well as if baggage claim at the airport takes more time than planned.

What languages does the driver speak?

We try to choose the carriers so that the driver could speak the language of a client or at least English.

But we cannot guarantee that the driver speaks the particular language. The driver will have the main information about the route and it will help you avoid communication with the driver and problems with language barrier.

I cannot find my driver. What should I do?

If you didn’t find the driver, please check the names on signs once again. Possibly, the driver did not notice when you went out.

If the driver did not get in touch after meeting time please contact our support team. In the end go to the information point to book a taxi from the airport to the city, from hotel to the airport or railway station or any other route our driver was supposed to drive you.

Important note: if the driver does not meet you, we will refund your money.

Help

For any questions

[email protected]

Additional services

Available for an extra fee
depending on the route.

Advantages

Transfer is booked in advance

The carrier knows beforehand when you arrive at the airport: the taxi will already be waiting for you at the taxi rank, and the taxi driver will meet you as close to the arrivals area as the airport rules allow. The same applies to transfers from train stations and hotels: the driver will be waiting for you at the specified place, holding a sign with a client’s name on it — this is a standard of our service. It is possible to order a local taxi to the airport cheaply (taxi rates are normally lower than transfer prices), but you will have to wait for the taxi cab and then look for it, which may take 10–15 minutes more than in case of a pre-booking.

If need be, the car will be equipped with a child seat

When booking a vehicle with us, it is sufficient to specify how many child seats you need and for what age. The price for a seat will be automatically added to the total amount on the payment page. The driver will arrive in a car prepared for children transportation. If you try to order a taxi to the airport on the spot and ask for a car with 1-2 child seats, you may have to wait no less than 15 minutes, while the operator will be searching for the options to find nothing.

Travel with bulky baggage

You only need to book a transfer, having specified in a booking form that you need a big trunk for skis. Your order will be confirmed only provided the carrier finds a car, in which one can transport skis, otherwise, you will know, that in this area such a vehicle cannot be provided.

The car of a chosen car class

Or of a higher class. The capacity is known in advance: how many people can travel and how many standard-size suitcases can fit in. When booking a taxi cab from the airport via a local app, this cannot always be predicted.

No need to communicate with a driverEverything about the trip is known in advance, so if you do not speak the language or are not in a mood, you do not have to talk. A driver holding a sign with a passenger’s name on it will meet you in the right place and the rest is recorded in a voucher. You will probably have to argue with a local taxi driver over the price of a taxi from the airport — in a foreign language, you may fail to bargain successfully.

You can have a small excursionWe try to allocate English-speaking drivers to the bookings. So, you can easily ask him/her about the country and the city. The transfer, in the first place, is a tourist service. Professional drivers understand it and do their best to let a tourist enjoy his/her time during the trip.

Taxi to the airport at a fixed priceThe payment is possible in a favorable currency on the website. The rates for our service are known in advance. After making a booking, the price will not change, no matter how much time is left before the trip. For a trip by public transport or local taxi from the airport, you will have to exchange currency upon arrival, and the price is not known in advance.